I build things that work.
Operator. Builder. Eliminating single points of failure.
Impact
90% reduction in customer churn. 11x user growth. Operations through two funding rounds, an acquisition, and a crisis. My systems hold under pressure.
Core Capabilities
Operations
OKR/KPI frameworks · System design · Process optimization · Organizational design
Leadership
Cross-functional teams · Executive alignment · Change management
Technical
SQL/Python · BI dashboards · LLM/AI automation · AI infrastructure
Always building something.
AI delivery intelligence for software teams. Operational infrastructure for startups. Tools that make complex things accessible. Systems that make abstract ideas tangible.